German kitchenware manufacturer Zwilling has issued an urgent product recall for two models of its Enfinigy kettle following reports that a manufacturing defect can cause the handle to loosen or break off entirely during use, sending boiling water spilling onto users and bystanders.
The affected products — the Zwilling Enfinigy 1.5 L Kettle and the Enfinigy Pro 1.5 L Kettle — were sold across a range of well-known British high street and department stores, including Currys, House of Fraser, Robert Dyas, Fenwick and Selfridges. The kettles, which previously retailed at over £100 and were available in black, silver, gold and rose, can be identified by the “MAX 1.5 L” marking on the side or a maximum capacity of ten cups. Owners of the 1 L and 1.25 L variants of the same range are not affected and can continue to use their products safely.
Zwilling confirmed that at least one case of second-degree burns had already been directly attributed to the fault, and urged all owners of the affected models to stop using them immediately. The company said the handle failure created a serious risk of scalding to both users and anyone nearby, including young children.
In a statement, Zwilling said: “We at Zwilling are committed to ensuring our products are safe and our customers are satisfied. We have therefore decided to recall the water kettles. You will of course receive your money back.”
The company, which has been producing kitchen products for nearly 300 years and is best known for its professional knives, said customers should contact the retailer from which they purchased the product to arrange a full refund.
