How to know if tracking pixels enjoy your emails

2 thirds of emails sent out to personal accounts consist of a tracking pixel that reveals how the user responded to the message.

Email client Hey evaluated its traffic in partnership with the BBC, and discovered that many companies might trace if and when an email was opened, the number of times it was opened, what device it was opened from, and a general idea of the user’s location from their IP address.

A number of the world’s greatest companies utilize tracking pixels in their emails, analysis has actually revealed.

Hey processes one million emails a day, according to co-founder David Heinemeier Hansson, out of an overall 306.4 billion sent out every day in 2020. According to the business, of those million emails gotten by the leading 10 percent of users, more than 50 contain tracking pixels.

The average user, meanwhile, gets 24 e-mails with tracking pixels – corresponding to 600,000 tracking efforts daily.

Tracking emails in this way is a “monstrous invasion of personal privacy”, Mr Hansson states. “It’s not like there’s a flag saying ‘this email consists of a spy pixel’ in the majority of e-mail software”.

In order to stop this happening, users can acquire a membership to Hey, which offers the function for premium users.

There are also free extensions for Google Chrome (and other Chromium internet browsers such as Brave) and Microsoft Edge readily available – but it is always worth examining exactly how these extensions might use customer information by reading the personal privacy policy before setting up.

Tracking pixels are not a new phenomenon. In 2017, Wired reported that almost one fifth of all e-mail interaction is tracked. The “ice breaker”, e-mail intelligence business OMC co-founder Florian Seroussi said at the time, was Gmail.

When sponsored links appeared in users’ e-mails, targeted utilizing marketing data, it seemed invasive; but soon it became “common knowledge and everyone’s fine with it.”

The method these pixels work is the very same way that finding images on the web works. A user’s computer system requests an image from a server, and when the server returns the image it is tracked by software application. When a user downloads an email, the server can inform what has occurred to it through comparable ways.

Tracking pixels likewise pass lots of names – web beacons, web bugs, tracking bugs, web tags, page tags, pixel tags, 1 x 1 GIFs, and clear GIFs – however users are unlikely to really see them.

This is since the tracking pixel can actually be as small as one pixel, which can likewise be made transparent and ingrained in e-mail signatures or perhaps a typeface.

Usage of tracking pixels in the UK is governed by the 2003 Personal Privacy and Electronic Communications Laws (Pecr) and as well as General Data Security Guideline (GDPR).

This states that organisations need to inform recipients of the pixels and get material – similar to how users have to actively turn on read receipts in messaging apps.

However, the enforcement of this regulation is drab and even if business do try to inform users in legal documents, few users really read such oblique terms.

” Exclusively placing something in a privacy notice is not approval, and it is barely transparent,” Pat Walshe from Privacy Matters told the BBC, who also mentioned that the ICO uses a tracking pixel within its own emailed newsletter.

” We’re dealing with our provider to eliminate the pixel performance and this must be finished quickly,” an ICO spokesperson informed the BBC.

Email services are not the only ones to utilize tracking pixels. Facebook had to present a tool that let users choose whether their “off-Facebook activity” is collected by the tech giant and utilized to target them with ads, since the social networks giant has its own tracking pixel for everybody on the internet.

” We can likewise use the truth that they checked out a website or app to show them an advertisement from that organization– or a similar one– back on Facebook,” the website’s item management director, David Baser, composed in 2018.

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